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Expand a Telecom footprint using AWS Chime Porting and Consolidation

Industry

Startups & Software

Teams & Services

/DevOps /Cloud Architecture /Data Engineering

Tech & Tools

/AWS /Lambda /S3 /DynamoDB /API Gateway /Step Functions

Key Data Points

Reduced number porting time by 60%
Consolidated multiple systems into a single streamlined process
Improved overall customer satisfaction

The Vision

Protagona aims to optimize telecommunications processes with advanced cloud solutions, improving efficiency and customer satisfaction.

The Goal

To streamline and consolidate the customer's number porting process, ensuring faster and more reliable service.

The Challenge

The customer faced challenges in managing number porting across multiple legacy systems, resulting in delays and inefficiencies.

The Solution

Protagona developed a consolidated number porting system using AWS services, reducing porting time by 60% and improving customer satisfaction. The solution involved the use of AWS Lambda, S3, DynamoDB, API Gateway, and Step Functions to create an efficient and streamlined process for number porting and consolidation.

Enterprise Expansion

Streamlined number porting process across the organization.

Market Dominance

Improved efficiency and customer satisfaction.

Successful Implementation

Achieved a 60% reduction in number porting time.

OUTCOMES

"Protagona's solution has greatly improved our number porting process, making it faster and more efficient."

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